I am being charged £11.99 weekly by Apple for a bill I can’t trace. I’ve already checked my subscriptions and recent Apple purchases and it’s not showing here. Can anyone help!?
[Re-Titled by Moderator]
Original Title: £11.99 Apple bill I can’t trace
iPhone 14 Pro Max, iOS 18
What is the exact description of the charge you see?
In the EU, there are third party App Stores where it is not Apple managing those charges, so if the purchase was made in one of those third party stores, you will need to contact that App Store. Those purchases/subscriptions will not show on your Apple Account where they can be easily cancelled. That was a requirement made by the EU and it's DMA regulations. More information about this process is available here.
About alternative app distribution in the European Union - Apple Support
In the EU, there are third party App Stores where it is not Apple managing those charges, so if the purchase was made in one of those third party stores, you will need to contact that App Store.
No country which uses a £ to represent its currency is part of the EU.
(260461)
Click here for information. If the article doesn't cover it, use the link to contact Apple Support.
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Unable to trace Apple bill of £11.99 in my subscriptions and recent Apple purchases
