Re: "Oticon Hearing Aids issue- 2 sets of hearing aids trying to stay paired to different devices"
✽ Wondering whether or not you each have your own Apple Account as Apple recommends, or if you are sharing the one Apple Account. Separate accounts may make a difference to the ease of use of the hearing-aids.
✽ You may want to check with your hearing-aid manual, hearing-specialist or the hearing-aid manufacturer (Eg: contact "support" on their website) for a possible hearing-aid firmware update, and / or, if you use an app, an
app update.
✽ You may want to check the compatibility of your Oticon Hearing Aids with your Apple Devices:
List of Made for iPhone hearing devices - Apple Support
Eg says: "These Made for iPhone (MFi) hearing aids are compatible with iPhone, iPad, Mac and Apple Vision Pro devices that meet the system requirements."
and
Lists these Oticon models:
- BX00*
- Ex00*
- FX00*
- Intent X*
- Jet
- Opn
- Opn S
- Opn Play
- Own*
- More*
- Play PX*
- Real X*
- Ruby
- Zircon*
- Optim
- Siya
- Xceed
- Xceed Play
✽ If your Oticon Hearing-Aid models are listed above:
Apple support's online article may help: Use Made for iPhone hearing devices - Apple Support
Eg: says:
"Hearing device disconnects unexpectedly
- When using your hearing device, make sure that your paired Apple device remains nearby.
- If your hearing device is paired with more than one Apple device, it might switch (hand off) to the other Apple device when it detects an incoming call on that device, or when you start playing audio on the other device. You can control this by changing the Audio Handoff setting in Hearing Devices settings on your iPhone or iPad.
- Check the battery level of your hearing device. You might need to replace or recharge the batteries.
- Check for wireless interference."
✽ If your Oticon hearing-aid models are not listed as being compatible with Apple devices:
You may need to rely on bluetooth, and possibly an app and / or support from the manufacturer to control the hearing-aids. Oticon Support Website
✽ If needed: More info. / support / contact options etc.:
See: How to contact Apple for help with accessibility features - Apple Support
