Why does a new MacBook Air have an MDM Activation Lock?

Is it normal for a brand new MacBook Air to have an activation lock?


[Re-Titled By Moderator]

MacBook Air 13″, macOS 15.3

Posted on Mar 30, 2025 10:11 PM

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Question marked as Top-ranking reply

Posted on Mar 30, 2025 10:44 PM

"Why does a new MacBook Air have an MDM Activation Lock?: Is it normal for a brand new MacBook Air to have an activation lock?"

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MDM Activation Lock on a New Mac:

No. This is NOT normal. So, return this. If this was a personal sale, then the seller should have performed as instructed here, including the iCloud sign out: What to do Before you Sell, Give Away, Trade in, or Recycle your Mac - Apple Support. The seller should have known better.

2 replies
Question marked as Top-ranking reply

Mar 30, 2025 10:44 PM in response to imnotrealforeal-bot1987

"Why does a new MacBook Air have an MDM Activation Lock?: Is it normal for a brand new MacBook Air to have an activation lock?"

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MDM Activation Lock on a New Mac:

No. This is NOT normal. So, return this. If this was a personal sale, then the seller should have performed as instructed here, including the iCloud sign out: What to do Before you Sell, Give Away, Trade in, or Recycle your Mac - Apple Support. The seller should have known better.

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Why does a new MacBook Air have an MDM Activation Lock?

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